No prior knowledge needed, content is based around delegates experience and expectations.

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Coaching and Mentoring


Coaching Mentoring Coaching and Mentoring focuses on the key skills which will enable you to develop improved professional performance from your colleagues. The Coaching and Mentoring techniques covered in this course will enable you as a coach to embed key skills using a varied range of methods and coaching formats: one to one and [...]

Effective Meetings


Running Effective Meetings There are huge business benefits to be gained from taking the time to review, refine and refocus your current approach to the way you run your meetings. Running effective business meetings is an integral part of optimal business performance. Benefits The Running Effective Meetings course is designed to help you and [...]

Customer Centric Selling


Customer Centric Selling Course Customer Centric focus is rapidly becoming the most important priority for commercial organisation’s looking for a more effective competitive edge. Developing a genuine customer centric culture needs to be a fully integrated companywide initiative – but embedding effective customer centric values and principles is a process which often begins [...]

Train the Trainer


Train the Trainer Course Our Train the Trainer courses focus on the key delivery skills which make training interesting, engaging and effective. Attending our Training the Trainer course will help you to develop a highly effective, engaging and professional presentation and facilitation style. We will take you through a number of key skills and [...]

Time Management


Time Management Time Management is a critically important aspect of professional development. There are huge benefits to be gained from reviewing and restructuring time management in the work place. Our one-day course will help you to identify ways to plan and prioritise work-based tasks more efficiently and effectively. Pre course contact Delegates are [...]

Presentation Skills


Presentation Skills Our Presentations Skills course is designed to help delegates deliver more professional presentations which generate interest and make more impact. Practicing your presentation in a relaxed and supportive environment where feedback and suggestions from your audience will improve content and technique will help you to become more confident and enthusiastic - helping you [...]

Negotiation Skills


Negotiation Skills Course Effective Negotiation is a critical skill set in the commercial world. Delegates attending the course learn more assertive, influential and effective negotiation techniques, helping them to build confidence and develop a much more successful negotiation style. During this one day negotiation skills course you will learn about some of the critical steps [...]

Sales Training


Sales Training Selling with Impact provides an introduction to “needs-based selling” using the IMPACT selling model. Our sales training course uses realistic customer focussed syndicates to develop a clear and structured insight into the sales process. Using the IMPACT sales model, delegates are taken through key stages and core skills which support an effective [...]

Telephone Sales


Telephone Sales Our telephone sales course will help your sales teams to develop the kind of confidence, understanding and technique which will drive sales and build business. Telephone selling skills is a practical and highly interactive course  providing delegates with an opportunity to discuss current challenges  and practice new skills and techniques  - [...]

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