Project Description

Sales Training

Selling with Impact provides an introduction to “needs-based selling” using the IMPACT selling model.  Our sales training course uses realistic customer focussed syndicates to develop a clear and structured insight into the sales process.

Using the IMPACT sales model, delegates are taken through key stages and core skills which support an effective sales call. This selling skills course covers the entire process from opening the call with clarity and professionalism, to rapport building and identification of customer needs, through selling of benefits, handling objections and closing with confidence.

Syndicates and practical sessions are based around questioning and listening skills, getting past the “gate keepers,” making the most of product and service benefits and how to respond when the customer says “no.”

Who Should Attend
Our Sales Skills course is tailored to meet the needs and experience of delegates attending. The IMPACT sales model is ideal for people new to the sales role and for more experienced delegates, our development programmes uses the same model to challenge their current approach, sharpening existing skills and bringing new and more effective selling techniques into their sales calls.

Pre course contact
Delegates are contacted before attending the course to discuss development needs, course objectives and agree appropriate content areas for the training course.

Sales Training Programmes

We run our Sales Training programmes over one day in our open calendar and provide a more extensive programme over two or more days in-house on request

Sales Skills- Course Content

Sales call objectives
Introductions and rapport building
Meeting the customers needs
Productive questioning skills
Active listening techniques
Identifying and handling objections
Persuading the customer
Asking for the business
Generating commitment
Closing with confidence

Workshops and exercises are tailored to meet specific customer and market challenges. Delegates are provided with a number of opportunities to practise and improve key skills and new techniques

Selling with Impact will help your sales teams to develop the kind of confidence, understanding and technique which will drive sales and build business.


Course Dates and Costs


Our open courses calendar is currently suspended, but we would be happy to run an in-house one to one or group course for you.

Our in-house courses are based on the number of delegates and length of course, for more information please contact us.