Effective Negotiation is a critical skill set in the commercial world. Delegates attending the course learn more assertive, influential and effective negotiation techniques, helping them to build confidence and develop a much more successful negotiation style.
During this one day negotiation skills course you will learn about some of the critical steps that should be undertaken in the preparation and planning of any negotiation.
A simple and yet very effective 4 Phase Model of negotiation will help you prepare your negotiating position, provide a route map through the process of negotiation and provide you with a useful evaluation tool to help you review and evaluate your approach once negotiations are concluded.
Who Should Attend
Managers, procurement personnel, supervisors, team leaders, team members, sales and business development executives, in fact, everyone involved in meeting and managing customer and colleague expectations will benefit from attending this course.
Pre course contact
Delegates are contacted before attending the course to discuss development needs, course objectives and agree appropriate content areas for the training course.