Project Description

Negotiation Skills Course

Effective Negotiation is a critical skill set in the commercial world. Delegates attending the course learn more assertive, influential and effective negotiation techniques, helping them to build confidence and develop a much more successful negotiation style.

During this one day negotiation skills course you will learn about some of the critical steps that should be undertaken in the preparation and planning of any negotiation.

A simple and yet very effective 4 Phase Model of negotiation will help you prepare your negotiating position, provide a route map through the process of negotiation and provide you with a useful evaluation tool to help you review and evaluate your approach once negotiations are concluded.

Who Should Attend
Managers, procurement personnel, supervisors, team leaders, team members, sales and business development executives, in fact, everyone involved in meeting and managing customer and colleague expectations will benefit from attending this course.

Pre course contact
Delegates are contacted before attending the course to discuss development needs, course objectives and agree appropriate content areas for the training course.

Negotiation Skills programmes

We run our Negotiation skills programmes over 1 day and run more extended programmes in-house on request

Negotiation Skills – Programme Content

Negotiation – fundamental principles
The 4 phase model of negotiation
Negotiation styles
Using negotiation techniques assertively
Assertive behaviour in the professional environment
How assertive are you – evaluating your levels of impact and influence
Assertive language and techniques
Negotiating win-win outcomes
Batna – evaluating options and alternatives outside of the current discussion
Best practice, case studies and examples
Principles in practice – exercises and activities which will help you to practise and develop core skills and techniques


Course Dates and Costs


We have currently suspended our open course calendar, but we would be happy to run an in-house one to one or group course for you.

Our one to one coaching costs £495 + vat per day.

Our in-house courses are based on the number of delegates and length of course, for more information please contact us.