Project Description

Communication Skills

To a large extent, the way we communicate determines how successful we will be in business and in life – there are enormous personal and professional benefits to be gained by attending our communications skills course.

This communication skills training course is designed to help delegates develop more effective ways of communicating with colleagues and clients.  The course evaluates a number of different styles of communication, delegates identify their current approach and discussion centres on the effectiveness of their usual manner of communication.

Delegates are encouraged to explore a range of different situations and assess whether or not they are communicating in a way that is effective, appropriate and professional.


Confidence, credibility, professional impact and social influence are just some of the many benefits that accompany improved communication skills.

Pre-Course Contact
Delegates are contacted before attending the course to identify specific development needs, discuss course objectives and agree appropriate content areas for the training course.

Communication Skills – Course Content

Communication styles
Verbal communication
Succinct business language
Non verbal communication
Telephone manner
Written communication
Assertive communication
Preferred communication styles
Personal and professional challenges
Situational effectiveness
Dealing with conflict, aggression and difficult situations
Personal action plan


Course Costs


Our one to one coaching costs £495 + vat per day and our in-house courses are based on the number of delegates and length of course, for more information please contact us.

Our open face to face online courses cost £275 + VAT per delegate and any additional delegates at a cost of £200 + VAT per delegate.

 Dates for online courses

26th April 2022

19th May 2022

23rd June 2022

More dates coming soon, please contact us to discuss availability.

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