training course, telephone sales trainign course, development programme
Telephone Sales
Telephone Sales Face to face access to key customers is increasingly difficult to arrange. For many businesses sales are generated almost entirely by phone - it is therefore essential that your tele sales team operates at maximum potential.
Is your telesales team operating at maximum potential? Spend a day with us learning how to drive performance and increase telephone generated sales
Who Should Attend If you spend a significant amount of time on the phone generating leads and sales you will benefit enormously from attending this course
Benefits Delegates who attend the course will leave with a greater understanding of professional tele-sales technique and will be able to approach their work with the knowledge and confidence to make more impact with their customers.
Programme Content
Essential attitude and behaviours for successful tele sales
Confidence
Drive
Belief
Preparation and planning
Effective communication technique
Active listening skills
Productive questioning
Bridging and linking
Effective tele sales technique
Dealing with resistance
Handling concerns and objections
Closing the sale
Prospecting for new customers by phone
Course content and emphasis on the day is based on delegate experience and agreed outcomes.
Telephone Sales
Duration 1 day
Cost £295 + VAT per delegate
Please book your place on our Telephone Sales course today.
If you cannot find a convenient date and location for this course, please contact us and we will arrange a course to suit your requirements.
To take a tailored course In-house please contact us to confirm details.
