Where you are::/In-House

Coaching and Mentoring

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Coaching Mentoring Coaching and Mentoring focuses on the key skills which will enable you to develop improved professional performance from your colleagues. The Coaching and Mentoring techniques covered in this course will enable you as a coach to embed key skills using a varied range of methods and coaching formats: one to one and [...]

Effective Meetings

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Running Effective Meetings There are huge business benefits to be gained from taking the time to review, refine and refocus your current approach to the way you run your meetings. Running effective business meetings is an integral part of optimal business performance. Benefits The Running Effective Meetings course is designed to help you and [...]

Customer Centric Selling


Customer Centric Selling Course Customer Centric focus is rapidly becoming the most important priority for commercial organisation’s looking for a more effective competitive edge. Developing a genuine customer centric culture needs to be a fully integrated companywide initiative – but embedding effective customer centric values and principles is a process which often begins [...]

Train the Trainer

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Train the Trainer Course Our Train the Trainer courses focus on the key delivery skills which make training interesting, engaging and effective. Attending our Training the Trainer course will help you to develop a highly effective, engaging and professional presentation and facilitation style. We will take you through a number of key skills and [...]

Presentation Skills

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Presentation Skills Our Presentations Skills course is designed to help delegates deliver more professional presentations which generate interest and make more impact. Practicing your presentation in a relaxed and supportive environment where feedback and suggestions from your audience will improve content and technique will help you to become more confident and enthusiastic - helping you [...]

Negotiation Skills

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Negotiation Skills Course Effective Negotiation is a critical skill set in the commercial world. Delegates attending the course learn more assertive, influential and effective negotiation techniques, helping them to build confidence and develop a much more successful negotiation style. During this one day negotiation skills course you will learn about some of the critical steps [...]

Sales Training

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Sales Training Selling with Impact provides an introduction to “needs-based selling” using the IMPACT selling model.  Our sales training course uses realistic customer focussed syndicates to develop a clear and structured insight into the sales process. Using the IMPACT sales model, delegates are taken through key stages and core skills which support an effective sales [...]

Telephone Sales

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Telephone Sales Our telephone sales course will help your sales teams to develop the kind of confidence, understanding and technique which will drive sales and build business. Telephone selling skills is a practical and highly interactive course  providing delegates with an opportunity to discuss current challenges  and practice new skills and techniques  - skills which  build [...]

Key Account Management


Key Account Management Developing effective Key Account Management skills is increasingly important in today’s highly competitive markets. This one day Key Account Management course will take you through some of the key concepts and techniques used by KAM executives to generate sales and build a more successful business. Delegates attending our Key Account [...]

Management Development

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Management Development Course Help your staff meet the challenging demands of a management or supervisory role by booking them a place on one of our management development courses. Our Management development course covers a range of key skills and core competencies essential in the management role. This is a very interactive course where [...]

Leadership Skills

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Leadership Skills Developing and empowering leadership qualities within your people could generate huge organisational impact. Our leadership skills course will provide you with an insight into a broader range of strategic and practical leadership skills – helping you to deal more effectively with the challenges of your role. Key areas covered in our Leadership Skills [...]

Communication Skills

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Communication Skills To a large extent, the way we communicate determines how successful we will be in business and in life - there are enormous personal and professional benefits to be gained by attending our communications skills course. This communication skills training course is designed to help delegates develop more effective ways of [...]

Recruitment and Interview Skills

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Recruitment & Interview Skills Recruitment, interviewing and selection is a time consuming and costly process. Selecting the right candidate can bring huge benefits to your company and clients. This recruitment and interview course will take delegates through “Best Practice” processes underpinning every aspect of the recruitment process including development of job specifications,   drafting [...]

Planning and Organisation


Planning and Organisation Effective Planning & Organisation are critical to business success. There are huge business benefits to be gained from taking the time to review, refine and refocus your current approach to business planning and organisation. Our Planning & Organisation course offers delegates a chance to re-evaluate current planning and organisation and [...]

Change Management


Change Management Change is an essential part of healthy organisational growth and development and - managing change effectively is a critical element of business success. This change management course will help the people in your organisation to Understand the need for change See the benefits of change Prepare for change and embrace the challenge [...]