Project Description

Communication Skills

To a large extent, the way we communicate determines how successful we will be in business and in life – there are enormous personal and professional benefits to be gained by attending our communications skills course.

This communication skills training course is designed to help delegates develop more effective ways of communicating with colleagues and clients.  The course evaluates a number of different styles of communication, delegates identify their current approach and discussion centres on the effectiveness of their usual manner of communication.

Delegates are encouraged to explore a range of different situations and assess whether or not they are communicating in a way that is effective, appropriate and professional.

Benefits

Confidence, credibility, professional impact and social influence are just some of the many benefits that accompany improved communication skills.

Pre-Course Contact
Delegates are contacted before attending the course to identify specific development needs, discuss course objectives and agree appropriate content areas for the training course.

Communication Skills – Course Content

Communication styles
Verbal communication
Succinct business language
Non verbal communication
Telephone manner
Written communication
Assertive communication
Preferred communication styles
Personal and professional challenges
Situational effectiveness
Dealing with conflict, aggression and difficult situations
Personal action plan

 

Course Costs

We have currently suspended our open course calendar, but we would be happy to run an in-house group or one to one course for you.

Our one to one coaching costs £495 + vat per day and our in-house courses are based on the number of delegates and length of course, for more information please contact us.

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