To a large extent, the way we communicate determines how successful we will be in business and in life – there are enormous personal and professional benefits to be gained by attending our communications skills course.
This communication skills training course is designed to help delegates develop more effective ways of communicating with colleagues and clients. The course evaluates a number of different styles of communication, delegates identify their current approach and discussion centres on the effectiveness of their usual manner of communication.
Delegates are encouraged to explore a range of different situations and assess whether or not they are communicating in a way that is effective, appropriate and professional.
Confidence, credibility, professional impact and social influence are just some of the many benefits that accompany improved communication skills.
Delegates are contacted before attending the course to identify specific development needs, discuss course objectives and agree appropriate content areas for the training course.
Communication Skills – Course Content
Succinct business language
Non verbal communication
Preferred communication styles
Personal and professional challenges
Dealing with conflict, aggression and difficult situations
Personal action plan
We have currently suspended our open course calendar, but we would be happy to run an in-house group or one to one course for you.