training course, professional and management training courses, development programme
Communication Skills
Communication Skills To a large extent, the way we communicate determines how successful we will be in business and in life. Surprisingly little time and attention is paid to the teaching and learning of communication skills throughout our formal education. Whether it is in the world of work, family or social environment, what we achieve depends on how effectively we communicate with those around us. Developing your communications skills to their full potential will bring enormous personal and professional benefits - isn't it time you invested in your future?
The communication skills training course is designed to make delegates more aware of the impact of different styles of communication, personal preferences and situational effectiveness. The development programme explores the benefits and possible downsides of various forms and styles of communication. Delegates are encouraged to assess their current approach, the way they are perceived by colleagues and explore a range of alternatives which will help to improve personal effectiveness.
Who Should Attend Everybody! There are enormous personal and professional benefits to be gained from investing in our communications skills development programme.
Benefits Confidence, credibility, professional impact and social influence are just some of the many benefits that accompany improved communication skills.
Programme Content
Communication styles
Verbal communication
Succinct business language
Non verbal communication
Telephone manner
Written communication
Assertive communication
Preferred communication styles
Personal and professional challenges
Situational effectiveness
Personal action plan
Course content and emphasis on the day is based on delegate experience and agreed outcomes.
Professional Communication Skills
Duration 1 day
Cost £295 + VAT per delegate
Please book your place on our communication skills course today.
If you cannot find a convenient date and location for this course, please contact us and we will arrange a course to suit your requirements.
To take a tailored course In-house please contact us to confirm details.