training course, assertiveness and negotiation skills training, development programme
Negotiation Skills
Negotiation Skills Our working environments are increasingly demanding - winning business, managing workloads and meeting deadlines can be extremely challenging - improving your assertiveness and negotiation skills will help you manage expectations and enable you to achieve win-win outcomes with your customers and colleagues.
Developing more professional assertiveness and negotiation skills will help you to achieve more impact and influence with your clients, customers and colleagues!
Who Should Attend Managers, procurment personnel, supervisors, team leaders, team members, sales and business development executives, in fact, everyone one involved in meeting and managing customer and colleague expectations will benefit from attending this course.
Benefits Delegates attending the course will leave with a far greater understanding on the ways in which they can develop a more assertive, persuasive and influential negotiation style which will bring enormous professional and social benefits.
Programme Content
Assertive behaviour in the professional environment
How assertive are you - evaluating your levels of impact and influence
Assertive language and techniques
Negotiation - fundamental principles
The 4 phase model of negotiation
Negotiation styles
Using negotiation techniques assertively
Negotiating win-win outcomes
Best practise, case studies, and examples
Principles in practise - exercises and activities which will help you to practise and
develop core skills and techniques
Course content and emphasis on the day is based on delegate experience and agreed outcomes.
Negotiation Skills
Duration 1 day
Cost £295 + VAT per delegate
Please book your place on our Negotiation Skills course today.
If you cannot find a convenient date and location for this course, please contact us and we will arrange a course to suit your requirements.
To take a tailored course In-house please contact us to confirm details.
